Frequently Asked Questions (FAQs)

About Our Candles

  • How long do Little Pines candles burn? Our 5oz candles burn approximately 25-30 hours, and our 12oz candles burn approximately 70 hours. Burn times vary based on environment and wick trimming.
  • Are your candles safe for pets? Our 100% soy candles are made without toxic additives, but we recommend keeping candles out of reach of pets and ensuring good ventilation. We use harsh-chemical-free fragrances, but always recommend you burn in a well-ventilated space.
  • What is soy wax and why do you use it? Soy wax is a natural, renewable alternative to paraffin. It burns cleaner, longer, and carries fragrance more evenly,  making it ideal for small-batch artisan candles.
  • How strong is the scent throw? Our candles are formulated for a strong cold and hot throw. For best results, allow the candle to reach a full melt pool on the first burn (2-3 hours).
  • Are these good gifts? Yes, and not in the generic "candles are always a safe gift" way. These are for the person who just got through a hard two weeks, the friend restarting her Sunday routine, and the mom who needs the house to smell like she has it together even on the days she doesn't.
  • Why do 10% of your profits go to the Wildland Firefighter Foundation? 10% of profits from every purchase supports the Wildland Firefighter Foundation, helping families of fallen firefighters and assisting injured firefighters on their road to recovery. As the wife of a wildland firefighter, this cause is deeply personal to us.

Care & Safety

  • How should I care for my candle? Trim the wick to ¼ inch before each burn. Never burn for more than 4 hours at a time. Keep away from drafts, children, and pets.
  • Why does my candle have a white, rough top after burning? This is called "frosting" and is a natural characteristic of soy wax. It doesn't affect burn quality or scent.

Orders & Shipping

  • How long does shipping take? Orders typically ship within 2–4 business days. Standard shipping takes 3–7 business days depending on your location.
  • Do you ship internationally? Currently we ship within the United States.

  • What if something arrives damaged, or I want to return it? Contact us and we'll make it right.

Pre-Orders

  • When will my pre-order ship? Pre-order items include an estimated ship date on the product page. You'll receive a shipping confirmation email once your order is on its way.